AgoraVape Return Policy

Thank you for shopping at AgoraVape! Please read our Return policy carefully:

Return within 12 hours: You can request a Return within 12 hours of ordering. Please contact us soon if you cancel for full Return.

After 12 hours: Orders older than 12 hours will not receive a full Return. The package has often already been sent to customs. No full Return possible.

Partial Return after deadline: After 12 hours max 50% of your order amount can be Returned. This is due to the cost of recovering the package from customs.

No Return after shipment: If package is shipped and you have tracking number, no Return possible.

Insurance & customs problems: All packages are insured. If customs detains your package and does not release it, you will get full Return.

Wrong address or delivery problems: If package cannot be delivered due to wrong address or customer error, customer has to pay new shipping cost by himself.

Questions? Please contact our customer team.