AgoraVape Shipping Policy
1. Orders are processed and shipped within 1-3 business days. Delivery time is usually 7-15 business days. Please note that we do not ship on weekends.
2. After shipment you will get track&trace info by email. Check your package at:
https://www.17track.net/en
Tracking updates only come online after 1-2 days.
3. Cancellations or address changes can ONLY be made if order has not yet shipped. After shipment NO refunds or address changes possible!!!
4. Countries that we can ship with DDP (Delivery duty paid) Method, it doesn’t request you do customs clearance and no duties for you.
- USA – UPS Express (except Alaska and Hawaii)
- UK – Local DPD Express
- Europe – UPS Express/ DPD Express/ DHL Express
Country lists of Europe DDP Method: Germany, Belgium, Luxembourg, Netherlands, Czech Republic, Poland, Croatia, Slovakia, Slovenia, Finland, Denmark, Sweden, Austria, France, Italy, Hungary, Bulgaria, Lithuania, Estonia, Latvia, Greece, Ireland, Portugal, Spain.
Thank you for choosing AgoraVape for your vaping needs!
Shipping Times for Specific Countries:
| COUNTRY | SHIPPING METHOD | SHIPPING TIME |
|---|---|---|
| USA | Local UPS Ground | 10-15 Days |
| UK | Local DPD Express | 7-12 Days |
| Germany | UPS/DPD/DHL Germany | 8-13 Days |
| France | UPS/DPD/DHL Germany | 8-13 Days |
| Belgium | UPS/DPD/DHL Germany | 8-13 Days |
| Luxembourg | UPS/DPD/DHL Germany | 8-13 Days |
| Netherlands | UPS/DPD/DHL Germany | 8-13 Days |
| Czech Republic | UPS/DPD/DHL Germany | 8-13 Days |
| Poland | UPS/DPD/DHL Germany | 8-13 Days |
| Croatia | UPS/DPD/DHL Germany | 8-13 Days |
| Slovakia | UPS/DPD/DHL Germany | 8-13 Days |
| Slovenia | UPS/DPD/DHL Germany | 8-13 Days |
| Finland | UPS/DPD/DHL Germany | 8-13 Days |
| Denmark | UPS/DPD/DHL Germany | 8-13 Days |
| Sweden | UPS/DPD/DHL Germany | 8-13 Days |
| Austria | UPS/DPD/DHL Germany | 8-13 Days |
| Italy | UPS/DPD/DHL Germany | 8-13 Days |
| Hungary | UPS/DPD/DHL Germany | 8-13 Days |
| Lithuania | UPS/DPD/DHL Germany | 8-13 Days |
| Estonia | UPS/DPD/DHL Germany | 8-13 Days |
| Latvia | UPS/DPD/DHL Germany | 8-13 Days |
| Greece | UPS/DPD/DHL Germany | 8-13 Days |
| Ireland | UPS/DPD/DHL Germany | 8-13 Days |
| Portugal | UPS/DPD/DHL Germany | 8-13 Days |
| Spain | UPS/DPD/DHL Germany | 8-13 Days |
| UAE (Dubai) | Dubai dedicated line | 12-18 Days |
| South Africa | South Africa dedicated line | 15-25 Days |
| Vietnam | Vietnam dedicated line | 3-5 Days |
| West Malaysia | Malaysia dedicated line | 4-8 Days |